Are you a health care provider who enjoys the challenge of assessing and treating individuals with dizziness?
Would you like to help more patients who are dealing with dizziness?
Or, are you simply looking for a niche market.
If this is you, good call as there is so much need to provide vestibular therapy services.
Learn from others who have travelled before you
Over the years we have been intentional in marketing our services which has been key in seeing well over 100 new vestibular referrals a month. At North 49 we actually see more people with dizziness that we do with all MSK conditions combined. Now with our growth we have experienced some bumps along the way, and hope to share what we have learned with you so you can have the same success in less time.
“It’s said that a wise person learns from his mistakes. A wiser one learns from others’ mistakes. But the wisest person of all learns from others’s successes” John Maxwell
Now in the past we have outlined our marketing strategies in a 3 part series:
Our secret sauce
Now in those blogs we laid out our marketing strategies, but our secret sauce to seeing the volume of vestibular patients we see is not in actual marketing. Following the Hedgehog Concept, not Sonic Hedgehog, but the Hedgehog concept has been our secret sauce.
What is the hedgehog concept?
In the book Good to Great, which is a must read, Jim Collins outlines that there are two types of businesses, the fox and the hedgehog
The fox is a cunning and sly animal that is looking for different ways to get the hedgehog. The fox comes up with many schemes to get the hedgehog. The hedgehog on the other hand simply does one thing with each attack from the fox. The hedgehog rolls up in a ball.
Business #1 – The Fox
The fox business goes from one thing to another, lacking consistency.
Business #2 – The Hedgehog
The hedgehog business displays consistency and simplicity.
You may ask which business is better off or does it make a difference? For the businesses that Collins has studied he has actually found that Hedgehog businesses do better in the long run as they have a simple filter in which business decisions are made.
3 filters to decision making
The 3 filters are:
- Can I be the best at it?
- Do I have a passion for it?
- Can I make money doing it?
If you can answer YES to all three questions then you are working in your sweet spot.
How this concept has affected us
Using the hedgehog concept has given us a simple framework to base decisions on. If we cannot be the best at it, make money doing it, or have a passion for it, we simply will not do it. There has been times where we have passed on business opportunities that would have been lucrative financially, but we were not interested in. Who wants to work at something they do not enjoy?
At North 49 we all have a passion for vestibular therapy and to strive to be the best by investing in continuing education. There have been other clinicians who have taken a weekend course and advertise they provide vestibular therapy services but they have not gotten the traction we have in this field. It is probably because they are simply not working in their sweet spot.
For us keeping it simple and basing decisions through the Hedgehog concept filter has helped us grow and make an even bigger impact.
We hope that you can find your sweet spot which allows you to find meaningful work, while making an impact on the quality of life for those in your community.
